Package Tracking, Returns & RMA

The tracking number won’t work until it has been scanned by the post office. Please check again in 1-2 business days. If the problem persists, please contact us by e-mail.

We always take your satisfaction as our prime goal. We provide friendly and humanized return and refund policy to you, if you are not satisfied with our product or the product you received is defective, please e-mail with us in 15 days and you can request return or refund, please know that the return ship fee will be on your charge.

Most likely your package is delayed due to an unforeseen situation. Please wait a 2-3 more business days. If the package still doesn’t arrive then please contact us by e-mail.If your package has a tracking number then please check your country’s postal service website for the latest information.

If the items received are not the one you ordered or not as described, you can choose to keep the item at a discounted price or request a replacement or a full refund.  Please contact us by e-mail.